Information We Collect

We may collect various types of information from you, including:

1.1 Personal Information:

This may include your name, contact information (such as email address, phone number, and mailing address), date of birth, passport details, and payment information.

1.2 Usage Information:

We may collect information about how you interact with our website, including your IP address, browser type, device type, operating system, and browsing patterns.

1.3 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, track user activities, and gather demographic information.

How We Use Your Information

We use the information we collect for various purposes, including

2.1 Providing Services:

We use your personal information to facilitate travel bookings, reservations, and other related services.

2.2 Communication:

We may use your contact information to respond to your inquiries, provide customer support, and keep you updated about your bookings or any changes to our services.

2.3 Personalization:

We may use your information to personalize your experience on our website, recommend relevant travel options, and provide customized offers and promotions.

2.4 Analytics and Improvements:

We analyze usage data to improve our website's functionality, enhance user experience, and develop new features and services.

2.5 Legal Obligations:

We may use your information to comply with applicable laws, regulations, or legal processes, such as responding to lawful requests and protecting our rights or the rights of others.

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

3.1 Service Providers:

We may disclose your information to third-party service providers who assist us in providing our services, such as airlines, hotels, car rental agencies, and payment processors. These service providers have access to the necessary information to perform their functions but are prohibited from using it for any other purposes.

3.2 Business Transfers:

In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction. We will ensure that the recipient of your information agrees to protect your privacy rights.

3.3 Legal Requirements:

We may disclose your information if required by law, court order, or other legal processes, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly remove the information from our records.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website.

2.5 Legal Obligations:

We may use your information to comply with applicable laws, regulations, or legal processes, such as responding to lawful requests and protecting our rights or the rights of others.

Services Provided

1.1 Travel Booking Services:

Travelthrust provides an online platform that allows users to search, compare, and book travel-related services such as flights, hotels, car rentals, and travel packages ("Services"). We act as an intermediary between you and travel suppliers. The actual services are provided by third-party suppliers, and TravelThrust is not responsible for their performance or any issues arising from their services.

1.2 User Account:

You may need to create a user account to access certain features of our website or to make bookings. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Booking and Payment

2.1 Booking Confirmation:

When you make a booking through Travelthrust, you will receive a confirmation email with the details of your reservation. Please review the booking details carefully and contact us immediately if there are any discrepancies.

2.2 Payment:

You agree to pay the full amount for the services booked through Travelthrust, including any applicable taxes, fees, and charges. Token booking amount paid against the confirmation of any booking is non refundable. Payment methods may vary depending on the supplier and the type of service. Travelthrust may collect payment on behalf of suppliers, and your payment may be processed by third-party payment processors.

2.3 Cancellation, Refund and Changes:

Cancellation and change policies vary depending on the supplier and the specific service booked. It is your responsibility to review and understand the terms and conditions of the booking, including cancellation and change policies. Additional Charges starting 10% to 100%(for non refundable bookings) may apply for cancellations or changes.

1.2 Hotels:

Hotel cancellation policies differ among properties and room rates. Generally, hotels may impose penalties for cancellations made within a specific timeframe before the check-in date. The applicable cancellation policy will be displayed during the booking process, and it is advisable to review it carefully.

1.4 Travel Packages:

Travel package cancellation policies depend on the specific components included in the package, such as flights, accommodations, and activities. Each component may have its own cancellation policy, and the most restrictive policy may apply. It is essential to review the cancellation policies for each component before booking a travel package.

Refund Policy

1. Refund Eligibility:

Refunds, if applicable, are subject to the terms and conditions of the fare or service purchased. Not all fares or services are refundable, and some may only be partially refundable. Refund eligibility and the amount of the refund will be determined based on the specific rules and conditions associated with the booking.

2. Non-Refundable Fees:

In some cases, certain fees, such as service fees, booking fees, or administrative fees, may be non-refundable, regardless of the refund eligibility of the fare or service. These fees cover the costs associated with processing and managing your booking.

Changes to Bookings

Modification Policy:

If you need to make changes to your booking, such as changing travel dates, passenger names, or other details, please contact our customer support. Changes may be subject to fees, restrictions, or availability based on the fare or service purchased. We will assist you in making the necessary changes and provide you with the associated costs and options.

User Responsibilities

3.1 Accurate Information:

You agree to provide accurate, complete, and up-to-date information when using our website and making bookings. Travelthrust is not responsible for any errors or inaccuracies in the information provided by you.

3.2 Compliance with Laws:

You agree to comply with all applicable laws, regulations, and travel requirements when using our website and services. It is your responsibility to ensure that you have the necessary documents, such as passports and visas, for your travel.

3.3 Prohibited Activities:

You agree not to engage in any activities that may:

• Violate any laws or regulations
• Infringe upon the rights of others
• Interfere with the operation of our website or services
• Transmit any harmful or malicious content
• Attempt to gain unauthorized access to our systems or networks

Intellectual Property

4.1 Ownership:

The content on our website, including text, graphics, logos, images, and software, is protected by intellectual property laws and is the property of Travelthrust or its licensors. You may not use, reproduce, distribute, or modify any content without our prior written consent.

4.2 Trademarks:

"Travelthrust" and our logo are registered trademarks of TravelThrust. You may not use these trademarks without our prior written permission.

Limitation of Liability

5.1 Disclaimer:

Travelthrust provides the website and services on an "as is" and "as available" basis. We shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from and any errors in or omissions from our Website, the unavailability or interruption of our Website, your use of our Website, any delay or failure in performance of our Website.